Privacy Policy

1. Information We Collect

When you engage with us, we may collect information that you provide in the course of our professional relationship. This may include details about your company, industry, projects, and business requirements, as well as your name, job title, professional contact details, and billing information. We may also process contractual documents, agreements, and other records relevant to consulting projects. In addition, when you use our websites, we may collect technical information such as your IP address, browser type, device identifiers, and usage data. We also use cookies and similar technologies to improve website functionality, enhance user experience, and analyse performance.

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2. How We Use Your Information

The information we collect is used primarily to support and deliver our consulting services. We may use it to prepare proposals, develop business strategies, and deliver reports, as well as to communicate with you about inquiries, contracts, or ongoing projects. We also process data to manage billing and payments, maintain client accounts, and conduct research and analysis to improve our services. In addition, we use information to meet legal, regulatory, and compliance requirements and, where you have consented, to provide you with updates, insights, or information about our services.

 

3. How We Share Your Information

We treat client information with strict confidentiality and only share it when necessary. Information may be shared internally with authorised consultants or with trusted business partners who assist in delivering our services. We may also share information with third-party providers who support our operations, such as IT service providers, accounting professionals, and payment processors. In certain circumstances, we may be required to disclose data to comply with legal or regulatory obligations. Furthermore, if Global Frontier Business Consulting Ltd or Global Frontier Ventures LLC undergoes a merger, acquisition, or restructuring, your information may be transferred to the relevant party. We do not sell personal or client data under any circumstances.

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4. International Data Transfer

As consulting firms with global operations, your information may be transferred and stored in jurisdictions outside your country of residence, including the United Kingdom, Saudi Arabia, and other locations where we or our service providers operate. In such cases, we take appropriate steps to ensure that your information receives adequate protection consistent with applicable privacy laws.

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5. Data Retention

We retain personal and business information for as long as it is necessary to fulfil the purposes for which it was collected, including the delivery of consulting services, contract administration, billing, compliance with legal obligations, dispute resolution, and enforcement of agreements.

In practice, this means that client project files and related communications are retained for the duration of the engagement and for a reasonable period afterwards, typically up to six years, in line with professional and legal record-keeping requirements in the United Kingdom. In Saudi Arabia and other jurisdictions where different retention rules may apply, we retain data in accordance with the applicable legal or regulatory obligations. Financial and billing records are generally kept for at least seven years to comply with statutory accounting and tax requirements.

Where information is no longer required for business, contractual, or legal purposes, we will securely delete, anonymise, or otherwise dispose of it in accordance with best practices. In some cases, we may retain anonymised or aggregated data for analytical or business improvement purposes, provided such data can no longer be linked to any individual or client.

We regularly review the information we hold and apply strict internal policies to ensure data is not kept longer than necessary. Clients may also request the deletion of personal data at any time, subject to our legal or contractual obligations to retain certain information.

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6. Data Security

We apply strict professional confidentiality standards and implement appropriate technical, administrative, and organisational measures designed to protect your information against unauthorised access, disclosure, loss, or misuse. These measures include secure systems, access controls, and staff training on data protection and confidentiality. Despite these safeguards, no transmission of data over the internet or storage system can be guaranteed to be completely secure.

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7. Your Rights

We respect your rights under applicable data protection and privacy laws. If you are based in the United Kingdom, you have the rights set out under the UK GDPR and the Data Protection Act 2018. These include the right to request access to the personal information we hold about you, the right to request corrections or updates to inaccurate or incomplete information, and the right to request that your data be deleted when it is no longer necessary for us to retain it. You also have the right to request that we restrict processing of your data in certain circumstances, and the right to object to processing, including for direct marketing purposes.

Where our processing is based on consent, you have the right to withdraw that consent at any time. You may also request that we provide your data in a structured, commonly used, and machine-readable format for transfer to another organisation, where technically feasible. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

For clients and contacts outside the UK, including those in Saudi Arabia and other jurisdictions, we apply internationally recognised privacy principles. These include your right to access and correct your data, to expect professional confidentiality in consulting engagements, to receive transparency about how your information is processed, and to withdraw from marketing communications at any time.

To exercise any of these rights, you may contact us at info@globalfrontier.co.uk.

For security reasons, we may need to verify your identity before responding to your request. We aim to respond within one month, or within any legally prescribed timeframe.

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8. Third-Party Links

Our websites may contain links to external sites or resources. We are not responsible for the privacy practices, content, or policies of those third parties, and we encourage you to review their privacy notices when visiting their sites.

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9. Children's Privacy

Our consulting services are directed to businesses and professionals. They are not intended for children, and we do not knowingly collect personal information from individuals under the age of 13, or 16 where stricter local laws apply. If we discover that such information has been collected, we will promptly delete it.

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10. Policies Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or regulatory requirements. Any updates will be posted on this page with a revised "Last Updated" date, and we encourage you to review the policy periodically.

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11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your data, you can contact us at:

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info@globalfrontier.co.uk

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